Sales Agreement

The following General Terms and conditions apply between the vendor and the consumers of Maison Jokoth products.
This terms and condition will only apply once transaction has taken place and the order has been confirmed to the consumer.

Delivery Policy

The goods will be shipped within 3-5 working days based on delivery option as specified by the consumer.

If this is not reasonably possible, due to holidays or transportation issues, our customer service will communicate this on time in our shipping confirmation.
Please fill in your request form for customer Service related issues. We will guarantees response within 3 working days.

It is important to note that, Customized goods are an exception to 3-5 days delivery rule as we need longer lead times for Made to order products.

• See below the Tax and Import duties information for countries outside the European Union(free trade zone).
• We will not accept returned items when the original seal has been tampered with. Please review the return policy.

Company information

MAISONJOKOTH.SHOP
C/purisima 10
03660 Alicante
Spain